Privacy Statement

FACTS WHAT DOES STATE BANK OF NAUVOO DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores
  • Transaction or loss history
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons we choose to share; and whether you can limit this sharing
Reasons we can share your personal information Does State Bank of Nauvoo share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No We Don’t Share
For joint marketing with other financial companies No We Don’t Share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We Don’t Share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We Don’t Share
For affiliates to market to you No We Don’t Share
For non–affiliates to market to you No We Don’t Share
Questions? If you have any questions regarding this notice or the information shared by us, you may reach us in a manner that is convenient to you:

  • Phone – 217.453.2515
  • Fax – 217.453.2777

 

Who we are
Who is providing this notice? State Bank of Nauvoo
What we do
How does State Bank of Nauvoo protect my personal information? To protect information your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does State Bank of Nauvoo collect my personal information? We collect your personal information, for example, when you

  • open an account or deposit money
  • apply for a loan or pay your bills
  • use your debit card
  • give us your income information
  • provide employment information
  • give us your contact information
  • show your drivers license
  • provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.

  • State Bank of Nauvoo does not share information with affiliates
Nonaffiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • State Bank of Nauvoo does not share information with non-affiliates
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • State Bank of Nauvoo does not have any joint marketing agreements with non-affiliated companies
Other Important Information
You can help protect your privacy by using caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the bank and asks for your account number or any other identifying or account-related information, you should beware.

State Bank of Nauvoo does not ask bank customers for personal information via email or phone. Anyone who receives an email or phone call that claims to be from State Bank of Nauvoo and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data and should not follow the instructions in the email or over the phone.

-For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with non-affiliates either for them to market to you or for joint marketing without your authorization.
-For California customers. We will not share personal information with non-affiliates either for them to market to you or for joint marketing without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
-For Massachusetts, Mississippi and New Jersey customers. We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing without your authorization.
-For Vermont Customers. We will not share personal information with non-affiliates without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization.

Security Statement

Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your Internet loan application and check reorder transactions are secure.

 

Mobile Privacy Disclosure

                                                                                                                          Rev. 1/2023

 

FACTS                   WHAT DOES STATE BANK OF NAUVOO DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE APPLICATION?

Why?                    The mobile application requests access to information stored on your device such as location, camera, contacts, images, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

 

It is important for you to understand that:

 

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device’s settings.

 

What?                   Some examples of information your app will request access to are:

 

  • Location – Your location is used to prevent fraudulent activity and to display locations near you.
  • Contacts – Allowing access lets you add contacts to use with features that allow you to send money via your mobile app. We will only add the contacts you choose, and that information will not be shared.
  • Camera/Images – This app uses your camera to capture check images, take picture of receipts, scan ID, scan authorized QR codes and to conduct video chat.

 

How?                    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

 

Questions?         Please contact State Bank of Nauvoo at (217) 453-2515 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.